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AVIROwork Programs

Microsoft 365 IT Support

Administer enterprise Microsoft 365 tenants, manage Entra ID (Azure AD), configure Exchange Online mail flow, support Teams & SharePoint collaboration, and enforce Intune endpoint management. 10 weeks of instructor-led live training, project bootcamp, and CV marketing until you are hired.

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hours of live training
0 weeks
at one hour a day, weekdays
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modules
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topics covered

Before you start

Beginner-friendly. If you are not sure whether that describes you, the consultation exists to answer exactly that — and to tell you if a different programme is the better start.

Price

Canada $1,000
United Kingdom & EU £500
India ₹49,999

Tax included — the price shown is the price you pay. This covers the training stage. The bootcamp and placement stages are priced separately.

Microsoft 365 IT Support Course Live Instructor-Led
M365 Cloud Support Beginner to Pro
M365 M365 Admin Exchange Exchange Online Intune Microsoft Intune Entra Entra ID
Book Free Consultation
Structured Roadmap

A module-by-module breakdown

4 modules  •  24 topics covered

Everything covered in the program, in the order you'll cover it.

01 Microsoft 365 Foundations

12 hours

Tenants, licensing and the admin surface

Tenant setup & the Microsoft 365 admin center
Licensing plans & assignment
Service health & message center
PowerShell for Microsoft 365
Domains & DNS records
Support boundaries & escalation to Microsoft

02 Identity with Entra ID

13 hours

Who gets in, and how

Users, groups & administrative units
Entra Connect & hybrid identity
Multi-factor authentication & SSPR
Conditional access policies
Role-based access & PIM basics
Sign-in log troubleshooting

03 Exchange, Teams & SharePoint

15 hours

The workloads users actually live in

Exchange Online mailboxes & permissions
Mail flow rules & message trace
Teams policies, channels & meetings
SharePoint Online sites & permissions
OneDrive sync & known folder move
Sharing, guest access & external collaboration

04 Security, Compliance & Support

10 hours

Protect the tenant and close the ticket

Defender for Office 365 & anti-phishing
Data loss prevention & sensitivity labels
Retention policies & eDiscovery basics
Intune device compliance
Common incident playbooks
MS-102 preparation

The AVIROwork 4-Stage Placement Pathway

Every AVIROwork program follows a proven four-stage pathway engineered to take career switchers from zero experience through to placed UK tech professionals:

Stage 1

Live Training

50 hours of instructor-led evening and weekend classes led by senior UK Microsoft 365 practitioners.

Stage 2

Project Bootcamp

Build production-grade tenant environments, Intune profiles, and mail flow pipelines.

Stage 3

CV Marketing

Technical cloud support CV rewrite, LinkedIn branding, and production GitHub portfolio polish.

Stage 4

Placement Support

Direct candidate introduction to employer networks and technical interview drills until hired.

Hands-On Portfolio

Five projects, in Microsoft 365 IT Support

The bootcamp runs the same five stages whatever you enrolled in, so the portfolio you finish with is deep in one technology rather than shallow across several. Each is scoped, designed, built and reviewed.

01

01 · Foundations

A first build that puts the core concepts to work — environments configured, the basic workflows exercised, the fundamentals proven rather than assumed.

02

02 · Multiple moving parts

A larger solution with several components and an integration or two, applying the practices that are conventional in your stack rather than improvising.

03

03 · Architecture that scales

A design-led build: scalability, monitoring and the production-grade patterns your field actually uses, decided before they are implemented.

04

04 · An enterprise scenario

A realistic situation with services that depend on each other, security to harden and performance to tune — the kind of work that is waiting on the other side of the offer.

05

05 · Capstone

End to end, everything together: planned, designed, built, deployed and documented well enough to sit at the top of your GitHub profile.

What's included

Everything in the programme

The same seven things in every programme on the site — the subject is what changes.

Live training

Taught live by a practitioner, not pre-recorded video you work through alone.

50 hours

Per programme as standard — 60 for IT Support Analyst, 70 for the AI Consultant and cloud engineering tracks.

Projects

Five briefs in your own stack, each scoped, designed, built and reviewed the way a delivery team would.

Mentoring

One mentor who stays with you for the whole programme, rather than whoever is free that week.

Resume & LinkedIn

Both rewritten around the work you actually built, and positioned for the roles you are targeting.

Interview prep

Mock interviews on the technical and the competency side, including defending the projects you built.

Placement support

Your profile put in front of employers, and the search continues until you are hired.

Ready to talk through Microsoft 365 IT Support?

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